Your company’s network is an important asset. Alternative Network Solutions will expertly care for your servers, desktops, and network equipment. Our state-of-the-art monitoring services provide 7x24x365 Monitoring and Alerting of your network.
Our monitoring packages allow you to customize the level of services and protection for your network according to your company’s needs. We can serve as your IT department or supplement your existing team.
We aim to maximize system uptime and minimize the time to resolve issues when they occur. Our monthly support plans provide comprehensive monitoring and support for desktops, servers, network equipment, and databases. These plans include managed antivirus for all your desktops and servers. Preventive maintenance is performed on all desktops and servers. You can access our help desk services by placing a trouble ticket using our web-based system or by placing a simple phone call.
Our services also provide remote access to servers and desktops for you and any designated employees.
IT Experts
Years Of Experience
Servers Managed
Our Monitoring and Support Options
| Monitor & Patch | Full Support | |
| 24x7x365 Monitoring of over 8,500 server conditions | ✓ | ✓ |
| Customer notification of alerts via any combination of SMS, email, or phone call. | ✓ | ✓ If Desired |
| Automated preventative maintenance on servers and desktops including antivirus scans, disk maintenance, and defragmentation. |
✓ | ✓ |
| Evaluation of Microsoft patches to ensure compatibility. | ✓ | ✓ |
| Automatic deployment of tested critical Microsoft patches and important and recommended Microsoft patches to servers and desktops. | ✓ | ✓ |
| Automatic deployment of Apple, Oracle, Adobe, and Mozilla patches. | ✓ | ✓ |
| Remote access to selected computers and servers for designated users. | ✓ | ✓ |
| Hardware and software asset tracking. | ✓ | ✓ |
| Monthly maintenance summary report. | ✓ | ✓ |
| Managed antivirus license for servers and desktops. | ✓ | ✓ |
| Hosted antispam service for supported email servers. | ✓ | ✓ |
| Automatic resolution of alerts. | ✓ | |
| Unlimited support for server issues. | ✓ | |
| Unlimited support for end-user issues. | ✓ |
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If you have a question on any of our services we would be happy to discuss them with you.